A ten minute long presentation with audio that walks the appraiser through commonly overlooked service issues that can count against the appraiser's Scorecard. Click here to load the powerpoint. You may have to "enable editing" and then click the Powerpoint's Slide Show tab at the top, and then the button marked "Start from Beginning". Make sure your computer speakers are on. At the conclusion, there is a link in the presentation to log your attendance. Please use this link and then answer a few questions to receive credit.