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Cup of Coffee Calls - Managed and hosted by R. Alan Pair, SRA

R. Alan Pair, SRA, is Assistant Chief Appraiser for ServiceLink.  In his current role, Alan is responsible for managing the Risk Assessment and Standards Department and the Staff Appraiser Audit Team, as well as,   working closely with the ServiceLink Chief Appraiser and upper management in the development of quality and performance initiatives.

 

Alan has been a Certified Residential Appraiser and FHA Roster Appraiser in the state of Georgia for 25 years, is an SRA member of the Appraisal Institute, and previously served as the Chair of Public Relations and alternate Regional Representative for the Atlanta Chapter. In addition, Alan successfully completed and passed the Litigation and Professional Development program through the Appraisal Institute and is on the Litigation Registry.

 

Alan is a second generation appraiser and holds a BBA in Real Estate from the University of Georgia.  He was a residential field appraiser for more than 25 years and has an extensive background in FNMA/FHLMC repurchase and rebuttal letter writing.

 

Specialties

 

Appraiser Management, Client Relations, Education & Training, Continuing Education Training, GSE Compliance & Rebuttal

08/31/2015 - Cup of Coffee Call - New FHA Requirements for Every FHA report - Recording time about 25 minutes

 

On this call, guest speaker Chief Appraiser Danny Wiley, SRA discusses key changes that should be in every FHA report by September 14.  To hear this call, click here.

 

06/01/2015 - Cup of Coffee Call - 1004D Analysis and Support - Recording time approx 11 minutes

 

On this call, guest speaker George Vann, SRA discusses the recently produced ServiceLink bulletin (filed under Announcements tab) that requires appraisers that 1004D is a new appraisal for which the appraiser must analyze data in compliance with Standard 1, and provide sufficient market support for his conclusions within the report.  To hear this call, click here

05/11/2015 - Cup of Coffee Call - When Markets Turn - Recording time 31 minutes.

 

On this call, guest speaker, George Vann, SRA, AVP Education & Training discussed when markets shift, regression vs market sensitivity, and prior services. To hear the call, click here.

04/27/2015 - Cup of Coffee Call - New Construction - Recording time 19 minutes.

 

On this call, R, Alan Pair, SRA, discussed new construction appraisals, 1004D Completion Inspections, and 1004D Appraisal Updates. To hear the call, click here.

04/13/2015 - Cup of Coffee Call - Upload This - Recording time 16 minutes.

 

On this call, guest speaker Matt Woodhouse, AVP Valuatiosn & Quality Control, discussed some tips on uploading reports within our new system. To hear the call, click here.

03/23/2015 - Cup of Coffee Call - Common Issues of Comp Photos, Unique Feature and More - Recording time 14 minutes.

 

On this call, George Vann, SRA discusses common issues of comp photos, unique feature adjustments,, 2nd kitchens, and more.  To hear the call, click here

03/09/2015 - Cup of Coffee Call - Time Savers - Recording time 29 minutes.

 

On this call, R. Alan Pair, SRA, discussed ways to save time on the front end and the back with regard to the special instructions and some of the most common areas of the report that require corrections. The preferred template was also discussed. To hear the call, click here.

02/23/2015 - Cup of Coffee Call - Collateral Underwriter - The Aftermath - Recording time 28 minutes.

 

On this call, Danny Wiley, SRA, Chief Appraiser, discussed FAQ's regarding Collateral Underwriter, since going live on 1/26/2015, and gave clarification on several concerns from appraisers. To hear the call, click here.

01/26/2015 - Cup of Coffee Call - Sensitivity Analysis & Collateral Underwriter - Recording time 28 minutes.

 

On this call, Danny Wiley, SRA, Chief Appraiser, discussed the sensitivity analysis method for adjusting GLA and more information regarding Collateral Underwriter. To hear the call, click here.  To download a visual assistant, click here.

01/12/2015 - Cup of Coffee Call - Collateral Underwriter - Recording time 28 minutes.

 

On this call, R. Alan Pair, SRA, discussed FNMA's new Collateral Underwriter risk assessment application that will go live on 1/26/2015. To hear the call, click here.

12/22/2014 - Cup of Coffee Call - Adjusting Your Thinking - Recording time 29 minutes.

 

On this call, Danny Wiley, SRA, Chief Appraiser, disussed the need to support and explain adjustments. To hear the call, click here.

12/08/2014 - Cup of Coffe Call - Appraisal Overview - Recording time 25 minutes.

 

On this call, R. Alan Pair, SRA, discussed a high level overview of pre-inspection protocol, on-site protocol, and a review of the contract, neighborhood, site, improvement, sales comparison approach, reconciliation, and cost approach sections of the appraisal report. To hear the call, click here.

11/24/2014 - Cup of Coffee Call - Contracts - Recording time 25 minutes.

 

On this call, R. Alan Pair, SRA, discussed analyzing contracts, obtaining contracts and concessions. To hear the call, click here.

11/10/2014 - Cup of Coffee Call - Income Approach and Market Rent - Recording time 28 minutes.

 

On this call, George Vann, SRA, AVP of Education and Training, went over tips in completing the Income Approach and the importance of determining an accurate market rent for the subject. To hear the call, click here.

10/27/2014 - Cup of Coffee Call - What is It? - Recording time 24 minutes.

 

On this call, R. Alan Pair, SRA, discussed the difference between manfactured vs moduar homes and Condominus vs PUD's. In additions to discussing the differences, comparable selection was also covered. To hear the call, click here.

10/13/2014 - Cup of Coffee Call - FNMA FAQ Part II - Recording time 23 minutes.

 

On this call, ServiceLink Chief Appraiser, Danny Wiley, SRA, went over Part II of the recently released FNMA FAQ's for the month of September. This call focused on the 1004MC. To hear the call, click here.

09/29/2014 - Cup of Coffee Call - FNMA FAQ Part I - Recording time 31 minutes.

 

On this call, R. Alan Pair, SRA, went over Part I of the recently released FNMA FAQ's for the month of September. Topics covered included property eligibility and appraisal policy regarding neighborhood trends, utilities, accessory units, condition & quality ratings, and net & gross adjustments. To hear the call, click here.

09/15/2014 - Cup of Coffee Call - Organizing the Chaos - Recording time 25 minutes.

 

On this call, ServiceLink Chief Appraiser, Danny Wiley, SRA, went over the importance of using the SL Preferred Template. To hear the call, click here.

08/25/2014 - Cup of Coffee Call - Its Time to Adjust - Recording time 25 minutes.

 

On this call, R. Alan Pair, SRA discusses the importance of identifying and supporting adjustments in the Sales Comparison Approach.  To hear the call, click here.

08/11/2014 - Cup of Coffee Call - Reducing Lender Callbacks II - Recording time 28 minutes.

 

On this call, George Vann, SRA, continued a discussion on reducing lender callbacks. Topics discussed included service expectations, consistency in reporting improvements and data, photos, sales comparable section, bracketing, adjustments, and exhibits. In addition, R. Alan Pair, SRA, discussed other examples and commentary on bracketing and time adjustments. To hear the call, click here.

08/04/2014 - Cup of Coffee Call - Reducing Lender Callbacks I - Recording time 21 minutes.

 

On this call, George Vann, SRA,  discusses both the service level commitments expected of appraisers, as well as, the most common issues that clients call back about, including: Contract sections, Revision Requests, Sales Comparison Approach, and market based adjustments. To hear the call, click here.

07/28/2014 - Cup of Coffee Call - It's all about the Data - Recording time 26 minutes.

 

On this call, R. Alan Pair, SRA, discussed the importance of gathering, reporting, and analyzing data. Understanding these concepts will lead to more credible appraisal results and will lessen the likelihood of GSE repurchase claims. To hear the call, click here.

07/21/2014 - Cup of Coffee Call - Prior Sales History - Recording time 18 minutes.

 

On this call, R. Alan Pair, SRA, discussed the importance of analyzing the subject and comparable sales prior sales and listing history and how that can be a valuable way to enhance the credibility of appraisal reports for current work and potential GSE claims in the future. To hear the call, click here.

07/14/2014 - Cup of Coffee Call - Valuing Service - Recording time 26 minutes.

 

On this call, Danny Wiley, SRA and ServiceLink Chief Appraiser discussed topics related to valuing service as a ServiceLink provider. To hear the call, click here.

07/07/2014 - Cup of Coffee Call - Communicating the Analysis - Recording time 16 minutes.

 

On this call, George Vann, SRA, and AVP of Education and Training, discussed communicating the analysis with regard to Underwriters tips for clearer communication and FNMA's clarification of Farms or Residences. To hear the call, click here.

06/23/2014 - Cup of Coffee Call - Making Good Appraisers Better - Recording time 25 minutes.

 

On this call, R. Alan Pair, SRA, discussed topics that included arms-length transactions, DOM, analyzing contracts, concessions, and site value. To hear the call, click here.

06/09/2014 - Cup of Coffee Call - A Variety of Appraisal Topics - Recording time 25 minutes.

 

On this call, R. Alan Pair, SRA, discussed a variety of appraisal topics that included QA issues and how those relate to GSE repurchase requests. To hear the call, click here.

 

06/02/2014 - Cup of Coffee Call - Appraising for Disposition Values - Recording time 22 minutes.

 

On this call, George Vann, SRA and AVP of Education & Training discussed some tips and issues to consider regarding "Appraising for Disposition Values."

 

Many appraisers get the occasional call to appraise a property "not for market value", but for a "disposition value" (i.e. liquidation value, quick sale value, etc.). George explained the difference between market value and disposition value, as well as, several tactics of how to analyze the property for disposition value, and how to alter standard report forms so that a disposition value appraisal will be compliant. To hear the call, click here.

05/19/2014 - Cup of Coffee Call - Anticipation - Recording time 25 minutes.

 

On this call, R. Alan Pair, SRA, discussed areas of the form that the appraiser should anticipate potential questions. To hear the call, click here.

05/05/2014 - Cup of Coffee Call - Appraising in a Sales Driven Market - Recording time 28 minutes

 

On this call, R. Alan Pair, SRA, discussed some of the challenges of appraising in a sales driven market. To hear the call, click here.

04/21/2014 - Cup of Coffee Call - The 1004MC - Listings, Listings, Listings - Recording time 28 minutes.

 

On this call, Danny Wiley, SRA, Chief Appraiser, went over the 1004MC and discussed the proper way to fill out this form. Th hear the call, click here.

04/14/2014 - Cup of Coffee Call - The top 5 GSE Landmines - Recording time 24 minutes.

 

On this call, R, Alan Pair, SRA, Appraiser Manager, discussed the top 5 GSE landmines in the appraisal process. At the end of the call, Danny Wiley, SRA, Chief Appraiser, concluded the call with a discussion on the 2055. To hear this call, click here.

04/07/2014 - Cup of Coffee Call - The 1025 & the 2055 - Recording time 28 minutes.

 

On this call, R. Alan Pair, SRA, Appraiser Manager and George Vann, VP Education discussed issues surrounding the 1025 and 2055. To hear this call, click hear.

03/24/14 - Cup of Coffee Call - Top QA Issues II - Recording time 26 minutes.

 

On this call, we had a guest speaker, Kate Noga, Manager, Appraisal Resolution Team, continue to go over some of the top QA issues that we see after the report has been delivered to the client. To hear this call, click here.

03/17/2014 - Cup of Coffee Call - Top QA Issues - Recording time 25 minutes.

 

On this call, we had a guest speaker, Kate Noga, Manager, Appraisal Resolution Team, go over some of the top QA issues that we see after the report has been delivered to the client. To hear this call, click here.

03/03/2014 - Cup of Coffee Call - Start to Finish VI - Recording time 27 minutes.

 

Additional Forms - Additional Comments Addendum, 1004MC, Sketches, Maps, and Photos - On this call, R. Alan Pair, SRA, discussed the aforementined sections of the report. To hear this call, click here.

02/24/2014 - Cup of Coffee Call - Start to Finish V - Recording time 27 minutes.

 

URAR - Additional Comments, Cost/Income Approach, SOW, Concessions, Appraiser's Certification - On this call, R. Alan Pair, SRA, discussed the aforementioned sections of the URAR. To hear the call, click here.

02/17/2014 - Cup of Coffee Call - Start to Finish IV - Recording time 26 minutes.

 

URAR - Improvements, Sales Comparison Analysis, Reconciliation - On this call, R. Alan Pair, SRA, discussed the aforementioned sections of the URAR. To hear the call, click here.

02/10/2014 - Cup of Coffee Call - Start to Finish III - Recording time 24 minutes.

 

URAR - Subject Section, Contract Section, Neighborhood Section, and Site Section - On this call, R. Alan Pair, SRA, discussed the aforementioned sections of the URAR. To hear the call, click here.

02/03/2014  - Cup of Coffee Call - Start to Finish II - Recording time 24 minutes.

 

PRE-INSPECTION PREPARATION & INSPECTION TIPS - On this call, R, Alan Pair, SRA and Danny Wiley, SRA discussed some tips on pre-inspection preparation and inspection tips. To hear this call, click here. 

01/27/2014 - Cup of Coffee Call - Start to Finish I - Recording time 28 minutes.

 

On this call, R. Alan Pair, SRA and Danny Wiley, SRA discussed the Select Provider Group, upcoming Cup of Coffee calls and the soon to be released 90-day scorecard. To hear the call, click here.

01/20/2014 - Cup of Coffee Call - Black Knight Financial Services - Recording time 28 minutes.

 

On this call we had guest speakers, Craig Lickiss, SVP Valuations, Danny Wiley, SRA, Chief Appraiser, David Mentasana, MAI, VP Quality & Compliance, George Vann, SRA, VP Education & Training, and R. Alan Pair, SRA, Appraiser Manager, to discuss the recent merger of FNF and LPS. To hear the call, click here.

12/16/2013 - Cup of Coffee Call - Correction/QA Condition Trends - Recording time 26 minutes.

 

On this call, guest speaker, Brad Craft, VP Senior Client Services Manager, discussed some of the more frequently requested corrections and conditions on reports. To hear the call, click here.

 

12/09/2013 - Cup of Coffee Call - General Discussion - Recording time 23 minutes.

 

On this call, R. Alan Pair, SRA and George Vann, SRA, conducted a general discussion on the upcoming FNMA UAD messages, the 1004MC vs the appraisal form, and zoning. To hear the call, click here.

11/25/2013 - Cup of Coffee Call - Green Appraising - Recording time 22 minutes.

 

On this call, guest speaker, Virginia Stump, LSI Appraisal Market Manager, discussed topics and issues surrounding "green appraising". To hear the call, click here.

11/18/2013 - Cup of Coffee Call - Disposition Valuations - Recording time 23 minutes.

 

On this call, Danny Wiley, SRA, went over the definition of disposition value and issues related to this type of assignment request. To hear the call, click here.

11/04/2013 - Cup of Coffee Call - Defining Quality II - Recording time 16 minutes.

 

On this call, R. Alan Pair, SRA, discussed UAD quality definitions, with regard to the new FNMA messages. To hear the call, click here.

10/28/2013 - Cup of Coffee Call - Defining Quality - Recording time 18 minutes.

 

On this call, R. Alan Pair, SRA, discussed UAD condition definitions, with regard to the new FNMA messages. To hear the call, click here.

10/21/2013 - Cup of Coffee Call - FNMA Appraisal Messaging Notification - Recording time 14 minutes.

 

On this call, R. Alan Pair, SRA, went over the upcoming FNMA messages that will be in place on 11/9/2013. To hear the call, click here.

10/14/2013 - Cup of Coffee Call - Defining a Neighborhood - Recording time 18 minutes.

 

On this call, R. Alan Pair, SRA, discussed some tips and issues to avoid when defining a neighborhood. To hear the call, click here.

10/07/2013 - Cup of Coffee Call - Delivering Credible Reports II - Recording time 16 minutes.

 

On this call, R. Alan Pair, SRA, discussed some areas of the report to pay special attention to in order to deliver more credible appraisal reports. To hear the call, click here.

09/30/2013 - Cup of Coffee Call - 1004D Appraisal Update/Required Analysis - Recording time 22 minutes.

 

On this call, R. Alan Pair, SRA, discussed some tips on how to make sure that the 1004D Appraisal Update must be completed in order to be USPAP compliant. To hear the call, click here.

09/23/2013 - Cup of Coffee Call - Top Provider Concerns - Recording time 19 minutes

 

On this call, we had guest speaker, Virginia M. Stump, LSI Appraisal Market Manager, General Certified Appraiser/MBA, to discuss "Top Provider Concerns." To hear the call, click here.

 

09/16/2013 - Cup of Coffee Call - Effective Communication - Recording time 14 minutes.

 

On this call, R. Alan Pair, SRA, discussed some tips regarding communication on; accepting/declining orders, updating orders, and post delivery communication. To hear the call, click here.

09/09/2013 - Cup of Coffee Call - Preferred Report Template - Recording time 30 minutes.

 

On this call, LSI Chief Appraiser, Danny Wiley, SRA, went over the Preferred Report Template. To hear the call, click here.

08/26/2013 - Cup of Coffee Call - Inspecting and Photographing Comparables - Recording time 24 minutes.

 

On this call, R. Alan Pair, SRA, discussed issues surrounding inspecting and photographing comparables sales, with an emphasis on SOW #3. To hear the call, click here.

08/19/2013 - Cup of Coffee Call - Cost Approach - Recording time 22 minutes

  

On this call, guest speaker and LSI Appraisal Market Manager, Virginia M. Stump, General Certified Appraiser/MBA, discussed the Cost Approach. To hear the call, click here.

08/12/2013 - Cup of Coffee Call - Is it Worth It? Recording time 13 minutes.

 

On this call, R. Alan Pair, SRA, discussed some important areas of the appraisal report that may trigger a request from the Lender for additional listings and sales. To hear the call, click here.

07/29/2013 - Cup of Coffee Call - Report Support - Recording time 16 minutes.

 

On this call, R. Alan Pair, SRA, discussed some tips regarding some importnat areas of the field inspection, appraisal report, and the workfile that can assist you in providing a more reliable report to the client and defending the report in case of a repurchase request. To hear the call, click here.

07/22/2013 - Cup of Coffee Call - Appraisal Principles - Recording time 15 minutes.

 

On this call, we had guest speaker, Brandon Reich, former Appraisal Market Manager, to discuss some information regarding appraisal principles. To hear the call, click here.

07/15/2013 - Cup of Coffee Call - Just the Facts - Recording time 14 minutes.

 

On this call, we had LSI VP Education/Training, George Vann, SRA, to discuss some information regarding sticking to the facts in an appraisal report. To hear the recording, click here.

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